Franklin Square Veterinary at 1114 Hempstead Turnpike, Franklin Square, New York.

Horrible...uncaring!!
I brought my cat in for a scheduled 2-day procedure. On the morning of the 2nd day the vet called to tell me that they had not done anything with my cat on the 1st day - even though I had a scheduled appointment - and so my cat would have to stay an extra day (no explanations and no apologies). I was not able to wait the extra day so I rescheduled and went to pick up my cat. When I got my cat I realized that the vet had never taken it out of the small carrier it had been brought in. It had never been transfered to a larger cage, never been given food to eat, never given a place to releive itself. THEY LEFT THE CRYING CAT IN ITS CARRIER FOR 18 HOURS!!! When I confronted the doctor, he admitted it. This is unforgivable!